REFUND & CANCELLATION POLICY
Sangam Point Refund and Cancellation Policy
Most items purchased from Sangam Point are returnable except those that are explicitly identified as not returnable.
General Return Policy
- Products purchased at Sangam Point are returnable only when the item you have received at your doorstep is in a physically damaged condition, has missing accessories, is defective, or is different from the description on the product detail page at Sangam Point.
- If you report an issue with your purchased item, we may schedule a service engineer visit at your doorstep for an inspection
- The return will be processed only when
- It is determined that the product does not get damaged while in your processing
- the product is not different from what was shipped to you
- the should be in original condition (should have brand/manufacturer’s box, MRP tag, user manual, and all other accessories along with warranty card)
- Products marked as non-returnable on the product detail page can not be returned
Note- If you have received the non-returnable item in a defective or damaged condition, you can contact us within 10 days of the product’s delivery.
How Can I Return A Product Ordered From Sangam Point?
To return a product purchased from Sangam Point, you need to indicate the reason for your return in a short note and E-mail us at info@sangampoint.com
Within What Period Do I Have To Place a Product Return Request?
The item is available for a free replacement within 10 days of the unlikely delivery event of a damaged, defective, or different item delivered to you. Please keep the item in its original condition, with the brand or manufacturer box, MRP tag attached, user manual, warranty card, and another accessory.
Sangam Point Refund Policy
Once we receive your return request or the seller notifies us of the refund, then we initiate a refund to the original payment method or your bank account or in Sangam Point wallet.
Refund Policy For Orders Fulfilled By Sangam Point
Sangam Point Refund Method | Refund Time Frame |
On Prepaid Orders | |
Credit Card/Debit Card Net Baking Account (Credited To Bank Account) | 2-4 Business Days |
UPI Linked Bank Account | 2-4 Business Days |
On Pay On Delivery Orders | |
NEFT To Bank | 2-4 Business Days |
Sangam Point Wallet | 2-3 Hours |
Paper Cheque | 8-10 Business Days |